1. Who we are
Convertio Advertising LTD is a UK-registered performance marketing agency. For the purposes of UK data protection law, we are the controller of personal information collected through this website.
Questions about this notice or your information can be sent to info@convertioadvertising.com.
2. Information we collect
Depending on how you use the website, we may collect:
- your name, work email, telephone number, company and any information you include in an enquiry;
- appointment details you submit when scheduling a call through Calendly;
- technical and usage information such as IP address, browser, device, pages viewed, referring page and approximate location;
- cookie identifiers and advertising or analytics events; and
- correspondence and records of our communications with you.
Please do not send sensitive personal information through our website forms.
3. How we use it
We use personal information to respond to enquiries, schedule and prepare for calls, provide requested information, operate and secure the website, understand website performance, improve our services, measure advertising and comply with legal obligations.
Our legal bases may include taking steps at your request before entering a contract, our legitimate interests in operating and marketing our business, your consent where required and compliance with legal obligations.
4. Cookies and measurement
Our website may use essential cookies needed for operation and, where enabled, analytics or advertising technologies from providers such as Google and Meta. Non-essential technologies should only be used where permitted by applicable law and your cookie choices.
You can also restrict cookies through your browser. Doing so may affect some website functions.
5. Who receives information
We may share information with trusted service providers that help us run the website and business, including website hosting and WordPress providers, Calendly, email and communications providers, analytics and advertising platforms, and professional advisers. They may process information only for agreed purposes or as independent controllers under their own notices.
We do not sell personal information.
6. International transfers
We work internationally and some providers may process information outside the UK. Where required, we use recognised safeguards such as adequacy regulations or approved contractual protections.
7. Retention and security
We keep personal information only for as long as reasonably needed for the purpose collected, including responding to enquiries, maintaining business records and meeting legal requirements. Retention periods vary by record type.
We use reasonable organisational and technical measures to protect information. No online system can be guaranteed completely secure.
8. Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing, request portability and withdraw consent. You may also complain to the UK Information Commissioner’s Office or your local supervisory authority.
To make a request, email info@convertioadvertising.com. We may need to verify your identity.
9. Other websites and children
This website may link to third-party services. Their privacy practices are governed by their own notices. Our website and services are intended for businesses and are not directed to children.
10. Updates
We may update this notice when our website, providers or legal obligations change. The latest version will appear on this page with its updated date.